Terms of Service (TOS)
Effective Date: September 15, 2025
Welcome to Vistara. By accessing or using our website and services, you agree to comply with and be bound by the following terms. Please read them carefully.
1. Acceptance of Terms
By using the Vistara website, you agree to these Terms of Service and any updates made in the future. If you do not agree, please do not use our website or purchase our products.
2. Use of Website
• You must be at least 18 years old to use this website.
• You agree not to misuse the website, including any unlawful, harmful, or fraudulent activity.
• Unauthorized access, data scraping, or interference with the website is prohibited.
3. Purchases and Payments
• All products are subject to availability. We reserve the right to limit quantities or refuse service.
• Prices and promotions are subject to change without notice.
• Payments must be made through approved methods. You agree to provide accurate billing information.
4. Shipping and Delivery
• Shipping times are estimates and not guaranteed.
• Vistara is not responsible for delays caused by carriers, customs, or other unforeseen events.
5. Returns and Refunds
• Our Return and Refund Policy governs all product returns. Please review it carefully.
• By purchasing, you agree to follow the return procedures outlined in our policy.
6. Intellectual Property
• All content, trademarks, logos, and designs on the website are the property of Vistara.
• You may not use, reproduce, or distribute any content without express written permission.
7. Limitation of Liability
• Vistara is not liable for indirect, incidental, or consequential damages arising from the use of the website or products.
• Use of the website and products is at your own risk.
8. Indemnification
You agree to indemnify and hold harmless Vistara and its affiliates, employees, and partners from any claims, damages, or expenses arising from your use of the website or violation of these Terms.
9. Changes to Terms
Vistara may update these Terms of Service at any time. Updated terms will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the new terms.
10. Order Acceptance and Cancellation
We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders that appear fraudulent, unauthorized, or in violation of these Terms. Orders may also be canceled due to product availability, pricing errors, or shipping limitations.
11. Chargebacks and Payment Disputes
Customers agree to contact Vistara support before initiating a chargeback or payment dispute. Fraudulent chargebacks or disputes may result in order restrictions or legal action where permitted by law.
12. Product Information Disclaimer
We strive to ensure all product descriptions, images, and pricing are accurate. However, we do not guarantee that all information on the website is error-free, complete, or current. Vistara reserves the right to correct errors or inaccuracies at any time without prior notice.
13. Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws of the United States and the State of Texas, without regard to conflict of law principles.